Store Policies
Shipping Policy
At Maison Nasamat, we are committed to delivering your order quickly, safely, and with care anywhere in Egypt.
Order Processing
– Orders are processed within 24 hours on business days. – Orders placed on weekends or public holidays are processed on the next business day. – We will contact you by phone or message to confirm your order before it ships.
Delivery Time
– Delivery usually takes 2–5 business days, depending on your city or governorate. – Deliveries to remote areas may take longer. – Delivery times may be affected by weather, seasonal demand, or other circumstances outside our control.
Shipping Fees
– Shipping fees depend on your delivery location and are shown at checkout before you confirm your order. – Free shipping may be available during special promotions.
Incorrect Address
Maison Nasamat is not responsible for delivery delays caused by an incorrect or incomplete address, or by inaccurate contact details provided by the customer.